How much is delivery?
Delivery is £3.99 up until an order value of £30. Over £30 it's free.
Is it free delivery (over £30) all over the UK?
For most of the UK yes. It's a Next Day service. More remote (Highlands and Islands) parts of the country are on a three day delivery service.
How long does delivery take?
Standard is now Next Day. For orders of 4 bottles or less then it will come via Royal Mail. For orders with 5 or more bottles then we will use a Next Day UK Mail service. This only applies to orders place Monday to Thursday before 3pm.
What if I need it more quickly?
As it stands we don't have timed or weekend delvieries. However we should be able to work with you. If you need the products more quickly then please just let us know
Do you deliver Saturdays and Sundays?
We don't I'm afraid. All of delivery times are based on working days. For example placing a 'Premium' Next Day delivery on a Friday would result in you getting the product on Monday. We can organise Saturday deliveries. Simply get in touch with us for a quote on these.
Is my delivery tracked?
It depends. If it's coming to you via Royal Mail then it isn't. (It will tell you which methods it's coming both when you checkout and on the confirmation email). If it's being sent via UK Mail, then you'll get an email with a tracking number and a link to follow.
What's the latest order time for Premium Next Day?
You need to get your order placed before 3pm for our Premium Next day service. And remember this is Weekday only. We don't deliver on Saturdays.
Is the Premium Next Day service available all over the UK?
Unfortunately not. The exact list changes often so do get in touch with us to check. However if your postcode is one of the ones listed below then unfortunately we're unlikely to be able to offer a next day service. Our courier works with local partners. The exact time varies, but will be around 2-3 days.
|Post codes for 2 Day Service|
|SCOTLAND||HS1, HS2, HS3, HS4, HS5, HS6, HS7, HS8, HS9, IV1, IV2, IV3, IV10, IV11, IV12, IV13, IV14, IV15, IV16, IV17, IV18, IV19, IV20, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, IV30, IV31, IV32, IV36, IV40, IV41, IV42, IV43, IV44, IV45, IV46, IV47, IV48, IV49, IV51, IV52, IV53, IV54, IV55, IV56, KA27, KA28, KW1, KW2, KW3, KW5, KW6, KW7, KW8, KW9, KW10, KW11, KW12, KW13, KW14, KW15, KW16, KW17, PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA39, PA40, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PH17, PH18, PH19, PH20, PH21, PH22, PH23, PH24, PH25, PH26, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43, PH44, PH49, PH50, ZE1, ZE2, ZE3|
|NORTHERN IRELAND||All BT postcodes.|
|OTHER REGIONS||M8, IM9, IM99, TR21, IM1, TR22, IM2, TR23, IM3, TR24, IM4, TR25, IM5, IM6, IM7, PO30, PO31, PO32, PO33, PO34, PO35, PO36, PO37, PO38, PO39, PO40, PO41 and all other IM postcodes|
Do you ship internationally?
We do, we use a combination of services Internationally. We use DPD European Road and Fed Ex. We only used tracked services and delviery times and costs depend on the destination. Simply enter your address at the checkout to find the cost to your country.
How long is delivery to my country?
This depends on the country. But when you get to the checkout page; the time, service and cost should show up. If you have any problems or need any other information then let us know.
Orders outside of the UK - our advice
We ship via International Courier. And we make sure that we use a dependable one. Either DHL or Fed Ex. However for a premium service they do cost a little. But here's the good news! Nail Polishes are really small. So although the cost for a couple is high. That cost doesn't change for lots. If you're looking to order outside of the UK, then it makes more sense to order lots of bottles.